General Terms and Conditions (GTC) of Born 2 Dance
As of May 2026
1. scope of application
These Terms and Conditions apply to all contracts between Born 2 Dance, owned by Karabo Enock Morake, and participants in dance classes, workshops, events, private lessons, and venue bookings, as well as to the purchase of gift certificates and show tickets, both online and in person.
2. registration and conclusion of contract
2.1. Registration for our services is available exclusively online via our online booking system. Upon request, we are happy to assist participants at the computer terminals located directly in the studio. Registrations via email, WhatsApp, or other messaging services are not legally binding and do not result in a valid contract. By registering online, the participant accepts these Terms and Conditions.
2.2 Underage participants must be registered by a parent or legal guardian, who also becomes a contractual partner.
2.3 The contract is concluded with the confirmation of the registration by Born 2 Dance.
3 Course fees and terms of payment
3.1 The course fees can be found in the respective course descriptions and are per person including VAT.
3.2. Course fees are generally paid via SEPA direct debit. Born 2 Dance collects the course fees monthly, usually around the end of the month.
3.3. The participant agrees to ensure that there are sufficient funds in the specified account. In the event of a returned direct debit, the actual fees incurred by the bank will be passed on to the participant in full. In addition, an internal processing fee of €2 will be charged.
3.4. After the third chargeback, the customer’s account will generally be switched to a prepaid basis. In this case, continued participation in classes is only possible if the course fees for at least one quarter are paid in full in advance. Born 2 Dance reserves the right to maintain the switch to a prepaid basis on a permanent basis.
4. Membership Plans and Flat-Rate Cards
4.1. In addition to individual class subscriptions, Born 2 Dance offers various flat-rate memberships that provide discounted access to multiple classes. The current prices and terms and conditions can be found on the website or in the B2D app.
4.2. Purple Card (Kids): The Purple Card is a flat-rate membership for children and teens that grants access to all dance classes as well as select fitness classes in the Kids section.
4.3. Black Card (Adults): The Black Card is the flat-rate membership for adults and entitles the holder to participate in all dance classes as well as select fitness classes in the Adults section.
4.4. Diamond Card (Kids and Adults): The Diamond Card is our most comprehensive flat-rate membership and entitles holders to participate in all classes within their respective age groups—including all fitness classes as well as special classes such as self-defense. The Diamond Card is available for both kids and adults.
4.5. The courses that can be attended with each membership card are determined exclusively by the current class schedule, which can be viewed on the website and via the B2D app. Born 2 Dance reserves the right to adjust the course offerings, individual courses, or the assignment of courses to the respective membership cards, provided that this does not significantly impair the core of the respective membership (diversity and access to a relevant selection of courses).
4.6. Flat-rate memberships entitle members to participate only subject to availability. Waiting lists may be established for courses in high demand. There is no guarantee of participation in a specific course on a specific date.
4.7. Refunds for unused class sessions are not available. Missed sessions can be made up by attending other available classes as part of the flat-rate plan.
4.8. Flat-rate cards are personal and non-transferable. Use by third parties is prohibited.
4.9. The same rules regarding contract term, renewal, and termination apply to flat-rate memberships as to regular subscriptions (see § 5), as well as the rules regarding suspension (see § 6).
5. Term of the Agreement, Renewal, and Termination
5.1. All subscriptions (including the Black Card, Purple Card, and Diamond Card flat-rate memberships) have a minimum term of three months.
5.2. The contract is automatically renewed for additional three-month periods unless it is terminated at least one month before the end of the respective term.
5.3. Termination is possible only in one of the following two ways:
- in writing via email to the official contact address of Born 2 Dance, or
- via the cancellation feature in your personal account in the B2D app.
Cancellations made via WhatsApp, other messaging services, in person, by phone, or through social media channels are invalid and will not be accepted by Born 2 Dance.
5.4. The cancellation will not take effect until the participant has received written confirmation of cancellation from Born 2 Dance. The cancellation is not legally binding until this confirmation is received. If no confirmation is received, the participant is therefore required to contact Born 2 Dance within a reasonable period of time.
5.5. Courses with a fixed duration (e.g., individual workshops) automatically end when the agreed-upon course duration expires.
5.6. The right to terminate the contract for cause remains unaffected.
6. Pausing the subscription
6.1. A subscription may be suspended only for good cause and upon written request (via email to Born 2 Dance’s official contact address). Good causes include, in particular, prolonged illness (submission of a doctor’s note upon request), pregnancy, prolonged absence from work, or comparable life circumstances. Personal circumstances such as a temporary lack of motivation do not constitute a valid reason.
6.2. A suspension may be requested no more than once per calendar year and is granted exclusively on a monthly basis. The maximum duration of a suspension is three months in total per contract term.
6.3. The contract term is extended by the number of months the membership is paused. No course fees will be charged during the pause.
6.4. A suspension will not take effect until the participant has received written confirmation from Born 2 Dance. Retroactive suspensions are not permitted.
7. Trial Lesson
7.1. Born 2 Dance offers trial classes for a fee. The price varies by class and is displayed in the “Booking” section. Payment is made directly during the booking process using the payment methods available there.
7.2. The trial class is intended to give you a one-time opportunity to experience a course and is not a substitute for regular attendance as part of a subscription.
7.3. A trial class may be booked only once per course or class type. You may take multiple trial classes in different courses (e.g., Zumba, Discofox, High Heels). Repeated trial classes in the same course are not permitted.
7.4. It is expressly not possible to participate in a course on a long-term basis or to use trial lessons as a substitute for a subscription by repeatedly booking them.
7.5. Terms and Conditions for the Trial Lesson:
- One-time payment per course; no ongoing contract.
- Free rescheduling up to 2 hours before the start.
- Free cancellation up to 48 hours before the start.
- In the event of a late cancellation or no-show, the full price of the trial lesson will be charged and collected via SEPA direct debit.
8. Withdrawal and Cancellation of Short-Term Courses
8.1. You may cancel your registration for a short-term course free of charge up to seven days before the course begins. After that, a cancellation fee of 50% of the course fee will be charged.
8.2. If you fail to show up without prior notice, you will be charged the full course fee.
9. Right of Withdrawal and Early Termination
9.1. Consumers generally have a statutory right of withdrawal of 14 days from the date the contract is concluded when making online bookings. A complete notice of withdrawal will be provided to the participant upon conclusion of the contract.
9.2. Since classes at Born 2 Dance typically begin within a few days of booking, Born 2 Dance expressly informs participants that the right of withdrawal expires as soon as the service has been fully provided.
9.3. By making a reservation, the participant expressly agrees that Born 2 Dance may begin providing the service before the expiration of the cancellation period. The participant also confirms that they are aware that they lose their right of cancellation once the contract has been fully performed (Section 356(4) of the German Civil Code (BGB)).
10. Course Cancellations and Changes
10.1. Born 2 Dance reserves the right to cancel classes if there are too few participants or for other valid reasons. In such cases, any fees already paid will be refunded in full.
10.2. Course times and locations are subject to change for organizational reasons. Any changes will be communicated in a timely manner.
11. Price Adjustments
11.1. Born 2 Dance reserves the right to adjust prices for classes, subscriptions, and flat-rate memberships.
11.2. Price adjustments take effect exclusively at the beginning of the year (January 1 of the following year) and will be communicated to members well in advance via the official Born 2 Dance newsletter.
11.3. In the event of a price increase, the participant has the right to terminate the contract. The participant may terminate the contract in writing within four weeks of notification of the price adjustment, effective as of the date the new prices take effect. If the contract is not terminated within this period, the new prices shall be deemed accepted.
12. Closing Times and Payment Obligations
12.1. Born 2 Dance reserves the right to temporarily close the school during certain times of the year, particularly on public holidays and during school breaks. Closure dates are typically announced in the third quarter for the following calendar year.
12.2. During these scheduled closure periods, the obligation to pay course fees remains in effect. No refunds or reductions in course fees will be granted due to closure periods.
13. Changes of Address
13.1. To switch to a different course (change of registration) within a current quarter, you must submit a new registration.
13.2. The tuition fee for the current course remains in effect until the end of the current month and must be paid in full. The tuition fee for the new course takes effect from the date of re-registration and is calculated on a pro-rata basis for the remainder of the month.
13.3. There is no entitlement to a refund or credit for the pro-rated portion of the original course fees.
14. Private Lessons
14.1. Private lessons must be booked exclusively through the Born 2 Dance website. Bookings cannot be made through any other means.
14.2. Payment for private lessons is due on the day of the lesson, immediately after the lesson ends. We accept cash or card payments. Payment via SEPA direct debit or bank transfer is not available for private lessons.
14.3. For cancellations made less than 24 hours before the start of the scheduled private lesson, a cancellation fee equal to 50% of the agreed-upon lesson fee will be charged.
14.4. If you fail to show up without canceling, you will be charged the full tuition fee.
15. Check-in and Access Control (Personnel Checkpoint)
15.1. Each participant is required to check in at the check-in terminal in the entrance area of Born 2 Dance using their valid Born 2 Dance customer card before the start of class.
15.2. Check-in serves as proof of proper registration and eligibility to participate in the respective course.
15.3. Participants who attend classes without a valid check-in are required to provide proof of their reservation upon request. Born 2 Dance reserves the right to exclude individuals who have not checked in properly from classes or to charge a retroactive fee.
15.4. Staying on the premises and participating in classes without proper check-in are considered unauthorized use of the facility and may result in additional charges or exclusion.
15.5. For private lessons and reserved room rentals, access is granted via the access control system using an individual access code, which is provided as part of the booking confirmation. The code is personal and must not be shared with third parties. Any misuse may result in immediate exclusion and additional charges.
16. B2D App
16.1. The B2D app is each member’s personal digital gateway to Born 2 Dance. Through the app, members have access to the following features in particular:
- Personal schedule and course overview
- Course registrations, trial lesson bookings, and workshop sign-ups
- Finance section with an overview of invoices, SEPA mandates, and outstanding amounts
- personal information and contact details
- Termination function (see Section 5.3)
- Communication with Born 2 Dance
16.2. Each member receives personal access to the B2D app. Login credentials must be treated as strictly confidential and must not be disclosed to third parties. The member is liable for any activity that occurs under their account, unless it can be proven that the member is not responsible for the disclosure of the login credentials.
16.3. Born 2 Dance strives to ensure the highest possible availability of the B2D app, but cannot guarantee continuous, uninterrupted availability. Maintenance work, technical malfunctions, or outages at external service providers may result in temporary restrictions. No claims against Born 2 Dance may be derived from such restrictions.
16.4. Born 2 Dance reserves the right to further develop, add to, modify, or restrict features of the B2D app, provided that this does not materially impair its primary obligations to the member.
16.5. If a member’s login credentials are lost or there is suspicion of misuse, the member is required to notify Born 2 Dance immediately so that the account can be suspended.
16.6. The processing of personal data within the B2D app is carried out in accordance with the provisions of the GDPR. For details, please refer to the privacy policy on the website.
17. Cancellation of Workshops, Events, and Room Rentals
17.1. For bookings of workshops, birthday parties, events, or room rentals, free cancellation is only possible if Born 2 Dance receives written notice at least seven days before the scheduled start of the event.
17.2. For cancellations made after this date, a cancellation fee of 50% of the agreed total price will be charged. In the event of a no-show without prior cancellation, the full amount will be charged.
17.3. If Born 2 Dance has engaged external service providers such as caterers, technical service providers, or decorators, the associated costs must be borne in full by the customer in the event of a cancellation, regardless of when the cancellation is made, provided that these costs are due to Born 2 Dance.
18. House Rules
18.1. Conduct in the Studio: All participants are expected to treat other participants, instructors, and staff with respect. Instructions from instructors and staff must be followed.
18.2. Clothing and Shoes: Only clean dance shoes intended exclusively for indoor use may be worn in the dance halls. Outdoor shoes are not permitted in the dance halls.
March 18. Food and Drink: Eating is not permitted in the dance halls. Beverages are allowed only in sealable containers.
18.4. Changing Rooms and Valuables: Valuables must be kept in the designated areas. Born 2 Dance assumes no liability (see Section 21).
May 18. Photography and Videography by Participants: Participants, parents, or accompanying adults may take photographs or record videos of other people (especially children and minors) only with the prior express consent of the person concerned or their legal guardian.
18.6. The publication of such recordings on social media or other platforms is prohibited without express, separate consent. Violations of this rule may result in immediate expulsion from the studio as well as legal consequences.
18.7. In the event of repeated or serious violations of the house rules, Born 2 Dance reserves the right to issue a ban from the premises and to terminate the contract for cause.
19. Photography and video recording by Born 2 Dance
19.1. During classes, workshops, shows, and events, Born 2 Dance or third parties acting on its behalf may take photographs and record video.
19.2. By participating, the participant (or, in the case of minors, the legal guardian) consents to the use of these recordings for promotional purposes. This includes, in particular, publication on the website, on social media channels (Instagram, Facebook, TikTok), in promotional materials, and on the official Born 2 Dance YouTube channel.
19.3. The recordings may also be used for choreography videos, show recordings, class trailers, and other editorial content on the YouTube channel.
19.4. An objection to the publication may be submitted in writing to Born 2 Dance at any time—but must be submitted no later than the start of the relevant recording. Recordings that have already been published will be removed upon written request, to the extent that this is technically and legally feasible.
20. Duty of Supervision and Children’s Behavior
20.1. Parents or guardians are required to supervise their children at all times while they are at Born 2 Dance outside of scheduled class times and to ensure that they behave safely and appropriately.
20.2. In particular, care must be taken to ensure that children do not enter the rooftop terrace or use the elevator without supervision. Children are permitted on the rooftop terrace and in the elevator only when accompanied by an adult.
March 20. Born 2 Dance assumes no duty of supervision outside of scheduled class times. Parents or legal guardians are liable for any damage or accidents resulting from unsupervised behavior.
21. Liability
21.1. Participation in all courses, workshops, events, and other activities at Born 2 Dance is at your own risk. Each participant is responsible for assessing their own health condition with regard to participation.
21.2. Born 2 Dance shall be liable only for damages resulting from a breach of duty caused by willful misconduct or gross negligence. This also applies to breaches of duty by vicarious agents or legal representatives.
21.3. Born 2 Dance shall be liable for slight negligence only in the event of a breach of material contractual obligations (cardinal obligations), but such liability shall be limited to foreseeable damages typical for this type of contract.
21.4. Born 2 Dance assumes no liability for the loss, theft, or damage of personal belongings (including clothing, valuables, money, and electronic devices), unless the damage was caused by Born 2 Dance through willful misconduct or gross negligence.
21.5. For events that take place partially or entirely outdoors, Born 2 Dance assumes no liability for weather-related disruptions, cancellations, or hazards that are beyond Born 2 Dance’s control.
22. Privacy Policy
22.1. The collection and processing of personal data is carried out in accordance with the General Data Protection Regulation (GDPR). For more information, please refer to the privacy policy on our website.
23. Gift Certificates
23.1. Gift certificates are valid for a maximum of three years from the date of issue and are non-transferable.
23.2. Vouchers cannot be redeemed for cash.
24. Purchase and Return Policies for Show Tickets
24.1. The purchase of tickets for shows, performances, or special events is binding. A legally binding contract is formed upon completion of the order (online, in person, or by phone).
24.2. Purchased tickets may not be returned or exchanged under any circumstances. This also applies if the ticket holder does not attend the event.
24.3. A refund of the ticket price will only be issued if the event is canceled by Born 2 Dance. In this case, the full ticket price will be refunded via the original payment method.
24.4. In the event of changes to the date or program, the ticket remains valid for the new date; in such cases, there is no entitlement to a refund unless the participant can provide proof that they are unable to attend the new date.
May 24. Tickets are transferable unless they are expressly designated as personalized. The original purchaser is solely responsible for the transfer.
June 24. Born 2 Dance reserves the right not to issue replacements for lost or stolen tickets, unless it can be proven that Born 2 Dance was at fault.
25. Participation in shows and performances
25.1. Born 2 Dance regularly organizes shows, performances, and similar events. Participation in a show is voluntary and requires proper registration and payment of the applicable entry fee.
25.2. Registration: Registration for a show must be completed exclusively online via the registration link provided by Born 2 Dance for that specific show. Registrations submitted by other means (e.g., verbally, via WhatsApp, or through instructors) are not binding.
25.3. Personal Responsibility: The participant—or, in the case of minors, the parent or legal guardian—is personally responsible for registering on time and correctly. Born 2 Dance assumes no obligation to remind participants of registration deadlines.
April 25. Obligation to Check the Participant List: Participant lists will be posted in the studio before each show. Each participant or parent/guardian is required to independently verify that the registration has been recorded correctly. Any discrepancies must be reported to Born 2 Dance immediately. Complaints regarding missing registrations will not be accepted if the opportunity to verify the information was available.
May 25. Entry fee: Participation in the show is only possible if the entry fee has been paid in full. The amount of the entry fee is listed on the respective registration form.
25.6. Cancellation and Refunds: A refund of the registration fee is possible if Born 2 Dance receives written notice of cancellation at least four weeks before the event begins. In the event of a later cancellation or no-show, the registration fee is forfeited without compensation.
25.7. Mandatory Rehearsals: Preparation for the show takes place during regular classes as well as special show workshops. Participation in these rehearsals and workshops is mandatory. In the event of repeated unexcused absences, Born 2 Dance reserves the right to exclude the participant from the show without any entitlement to a refund of the entry fee.
August 25. Choreography Materials: Materials related to choreography (e.g., videos, step sequences, music) are provided exclusively as part of regular classes and show workshops. Sharing these materials with third parties or publishing them is not permitted without the express consent of Born 2 Dance.
25.9. In all other respects, the provisions of § 24 apply to the sale and refund of tickets for shows.
26. Final Provisions
26.1. Should any provision of these Terms and Conditions be invalid, the validity of the remaining provisions shall remain unaffected.
26.2. The laws of the Federal Republic of Germany shall apply. The place of jurisdiction shall be the registered office of Born 2 Dance, to the extent permitted by law.
